Streamline Job Tracking and Operational Workflow
Fireclay’s Job Order Management System helps businesses efficiently manage service requests, customer updates, and production workflows – reducing manual effort and improving turnaround time.
Why Choose Fireclay’s Job Order Management System?
01
Faster Job Intake and Processing
Streamlines job requests and workflows to reduce delays and improve turnaround time.
02
Improved customer communication and satisfaction
Helps keep customers informed with timely updates, leading to better service experience and satisfaction.
03
Reduced paperwork and manual tracking
Helps keep customers informed with timely updates, leading to better service experience and satisfaction.
04
Configurable workflows to match business needs
Customizing the system and workflows to fit their unique processes, boosting efficiency and flexibility.
Core Features
Everything you need to run your business efficiently.
New Edit or Job Order Window
Create, update, and manage job orders easily with a structured and intuitive interface.
Configurable Warranty Options
Customize warranty settings based on your business rules.
Message History Panel & SMS Communication
View all communication related to a job order and enable CSRs to send SMS updates directly to customers.
File Handling
Instead of uploading files, the system now supports adding URLs/links to external files, making it easier to access important documents.
Electronic Signature Support
Supports collecting electronic signatures on tablets for faster, paperless approvals.
Job Order Status Checking
Allow customers to check the status of their orders online.
Ready to Simplify Job Orders?
Get started today or connect with our sales team to see how
Fireclay’s Job Order Management System can keep your tasks moving smoothly.