GuestTouch™ Next Generation Guest Reviews and Text Messaging Solution for Modern Hoteliers
Next Generation Reputation Management
Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically.
Comprehensive Review Responses
Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews.
Guest Messaging Platform
Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. .
Fully Automated Chatbot
AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA will visit your hotel website first to learn more. WebChat engages your website visitors 24/7, and in 100+ languages to boost direct bookings and conversion rate.
Why GuestTouch™
- Top rated in affordability and quality features
- Property Management System (PMS) integration
- Support for iPad
- Integrated guest experience suite
- Easy to setup and learn
- Free staff onboarding training available
- 24/7 customer service
