The Ultimate
Guest Engagement
Mobile Solution

A professionally developed and maintained platform to assist hotels in engaging guests efficiently

Enhance Guest Engagement Experience

Start engaging hotel guests today with Fireclay.
A single platform catering for smart phones, tablets, and TV.

GUEST ENGAGEMENT

Unlock the key to effective guest engagement

Bridge the gap and increase the efficiency of hotel staff. Allow staff to proactively interact with hotel guests through different channels.

ENTERTAIN GUEST

Let guests enjoy latest blockbusters & own content

As traditional viewing habits continue to shift, Fireclay offers flexibility and putting unlimited choice into the hands of the consumer. Start entertaining hotel guests with an app that allows them to enjoy the latest blockbusters on demand and even better, their own content.

SERVE GUEST

A contemporary way of boosting guest satisfaction ratings

Connect with hotel guests digitally. Available in different languages and allows hotel to keep track on guest’s requests directly through the application. The best way to increase operations efficiency and better service quality.

UPSELLING

Increase profitability & revenue by selling more

One of the best ways to increase hotel’s growth and get more value for business. Boost revenue from room service or in-hotel shopping with this service platform.

ANALYTICS

Extract reports via a single dashboard

Hotel’s top-level managers can get quick access to detailed reports. Make use of the analytics to understand what guests want and need. It helps to show where hotels need to improve, leverage on peak seasons, and much more.

BRANDING

Personalized mobile app

Personalized mobile application will always have value. From before guest arrival through to checkout, there are opportunities to increase satisfactory of user experience. Hotels may personalize each phase of hotel guest experience that brings to the improvement of customer engagement.

MANAGEMENT

User-friendly back end web management

A powerful tool that allows hoteliers to administer the full features of the application. Staff can now manage guest request easily and efficiently. Monitor and make changes with just a single click.